Management and technical support

The setting up of a network system can no longer be considered as the end of the line: the infrastructure and related technologies need to be constantly maintained in order to guarantee their performances.

Our know-how allows Tecno World to take over any network infrastructures or IT and video-surveillance systems as “System Administrator”.

Without an official nomination (which becomes a real system management contract) Tecno World will provide only on demand support, just in case of a specific request done by the end user.

Servizi System Administrator Responsabile trattamento Incaricato trattamento
Service contract X X A chiamata, senza contratto
Pacchetto ticket per l'assistenza X X Interventi a consuntivo
Scheduled routine system maintenance X X
Infrastructure management X
All-risk services Su richiesta Su richiesta